It’s at least worth acknowledging that there are two sides to this: Anyway, Canadian airlines have been especially terrible about providing cash refunds, and have been blatantly disregarding government requirements to offer refunds. We’ve heard this request from many of you and we wish we could. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Please view our advertising policy page for additional details about our partners. Sorry, at this time, we can only accept calls from Canada, United States and United Kingdom. Please call us if your phone number is from outside any of these countries. Get a better deal on all your services in 1 call, and let us make scheduling easy for you. Notify me of follow-up comments by email. WestJet Vacation packages booked prior to August 4, 2020 can be cancelled with the value credited as WestJet dollars, valid for 24 months; some restrictions apply. We’ll call you back as soon as possible. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music.

While a lot of consumers have understandably been frustrated by the lack of refunds, I commend WestJet for doing the right finally, even if it’s months late. Talk to you soon. We are comfortable with the response provided to you previously and we are unable to offer further consideration to your request for a refund. Even the lowest cost tickets will be refunded to original form of payment if WestJet caused the cancellation. To request cancellation of a WestJet Vacations package, please contact us directly. Up until this point, quite plainly, the financial position of airlines around the world has been precarious. You’ll find help with gift cards here. How come nobody talks about insurance companies who refuse to to pay up for cancelled trips, coverd by cancellation insurance? We've created these shortcuts and apps to try to help customers like you (and ourselves!) I said no I want a refund, they told me no! ” and then my Credit Card approved the chargeback.”. While 888-937-8538 is WestJet's best toll-free number, there are 2 total ways to get in touch with them. Please call us if your phone number is from outside any of these countries. Canadian airlines haven’t been great with refunds. He travels about 400,000 miles a year, primarily using miles and points to enhance his first class experiences. WestJet is a loser. Do not patronize this sleazy airline every gain. I had the call back from WestJet it rang through picked up the line and told me I'd be... we want a refund of fares paid of a flight which we cancelled due to the virus . I haven’t heard any news about wide scale salary decrease for all executives – VP and above. Whether you’re in Canada, United States or United Kingdom, it’s really easy to request a call back from a friendly WestJet or WestJet Vacations representative. I’m glad WestJet is doing the right thing (better late than never) and apparently it will take time for them to pay for those cancelled flights. Interjet Cancels Flights Because It Can’t Pay For Fuel: Is This The End? navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. So they owe me a full refund when they didn’t fulfill their promise.

We've created these shortcuts and apps to try to help customers like you (and ourselves!) We appreciate your situation, but we are unable to make exceptions to individual customers.

I received such payment once several years ago from Air France who had cancelled a Berlin-Paris flight. When we finally reach an agent, we call you back. We do this for many large companies, besides just WestJet. We hope that despite disappointing you, we can continue to count on your support. I am traveling with a ** lb. We get this question a lot. Easyjet: the swiftest refund. Once you get through, the fun is just beginning. We don’t make telemarketing phone calls – if you hear from us you will talk to an actual person who is calling to help you with an existing booking or because you’ve asked for a call back. Many of the airlines who did provide refunds for “nonrefundable tickets only did so after getting a bail out from their Govts. We’ve worked with the Mexican authorities (which is where the scams originate) and other government agencies in Mexico. While 888-937-8538 is WestJet's best toll-free number, there are 2 total ways to get in touch with them. Air Canada seems to take issue with WestJet’s claim that it’s the first national airline in Canada to provide refunds proactively. AC is a disgrace. I don’t get to fly and tell the airline I’ll pay them a couple of months later when my personal finances have recovered – the airline shouldn’t get to do that either. The phone menus are confusing. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. In a statement Wednesday night, WestJet … Who do I call to turn tbem.in and get a refund? Not only their own 100K cannot get their very *own* signature suite by their own business class under some circumstances – UA even grant promotional J Polaris, but also not to provide refund for cancelled flight by their own fault – even if LCCs won’t do that.

Passengers are the least of their concerns. WestJet provided scheduled and charter air service to more than 100 destinations in Canada, the United States, Europe, Mexico, Central America, and the Caribbean. The airline's headquarters is located adjacent to the Calgary International Airport. Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! You can help! Air Canada is scum; I hope they go out of business. GetHuman builds tools that help customers avoid some of the common frustrations of customer service. We are fully staffed and our WestJetters are working hard to take care of our guests as quickly as possible. Incredible self-own by AC’s social team here. Tell your friends that this is a scam. Calgary, Alberta, Canada T2E 8X7, Groups/meetings/conventions: 1-844-213-5230. El Al: still waiting for the refund . After declining a voucher and telling the representative that I wanted to get a cash refund according to EU passenger rights they called Air Canada while I was on hold and 10 minutes later she said she received an override code and the total amount would be credited back within 8 weeks. Let’s clear the air. I have not flown AC in years, preferring WestJet by far. What have we tried, you ask? (And please help! Air France and KLM are offering free rebookings and refunds on all fares / tickets until the end of March next year. We’re still hearing from people who don’t realize this isn’t legit and we want everyone to know it’s a scam. Restrictions may be due to local carrier, mobile carrier, or calling limitations at hotel/accommodations. The company who owns that Web site will then receive the Web callback request and a call center agent will call the person who made the request back on the number they entered.. And we don't stop there.

While not providing refunds has been the wrong thing to do, I find Sims’ post to be incredibly classy, as he provides an explanation for why things have been the way they are, without excusing it. Earn 75,000 Membership Rewards® points | Terms Apply. We’re all in this together. Raise your hand if you’ve had a call from an automated voice telling you that you’ve won something from WestJet. These are devastating statistics, ones I never thought I would see in my 35-year career in this industry.

Air Canada left me stranded in Australia after cancelling all flights leaving there, they flat out refused any help getting home. Only if that’s the only choice. (At least that way one of them is kept busy and can’t call you.) Time reveals a person, or a company’s true heart. We went 72 days in a row where cancellations outstripped bookings, something that has not happened – ever – in our almost 25-year history. We are often asked why and how we do this, and the answer is easy. I really hope AC doesn’t get a bailout from Canadian taxpayers.

My boss (VP of Communications and Community Relations Richard Bartrem) doesn’t get rattled by much but he’s losing his mind over this one, and I’ve definitely heard some major frustration from fellow WestJetters who try to help guests being harassed by these calls and wish they could say more than just, “We know, we’re sorry and we’re doing all we can.” It’s just not as easy to stop anonymous scammers in Mexico as you might think, but by all means if you have an idea please let us know. Southern California Gas Company Phone Number. Please see our, To use WestJet.com, you agree to the website, Legal, restrictions and terms and conditions, Flight interruptions and passenger rights. Please contact WestJet from Canada and the U.S.: 1-888-937-8538 or from the United Kingdom: 0-800-279-7072. Sharing is what powers GetHuman's free customer service contact information and tools. We'll redirect you to the home page of the country/region site you choose. dog on November *, ****.....I have some questions:***. For bookings after August 4, protect your vacation with the Travel Protection Plan.

For free. Please wait for the transaction to complete before entering it again. Also, if the airline defaults or declares bankruptcy, all of these customer refunds become secured debts as part of them refusing to make the refund on the requested ate. I hope US and EU ban Air Canada from flying in their airspace, since Air Canada believes that local laws where they are operating doesn’t apply to them, only Canadian. He chronicles his adventures, along with industry news, here at One Mile at a Time. I was a victim of Air Canada’s theft also: they cancelled all direct flights between LGA and Montreal and then refused to issue a refund. Conclusion: Easyjet in the future (when there will be one). And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. If you get a call like this, tell them you know it’s a scam and hang up. You pick up the phone and talk to WestJet. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. And you can click here if you want to compare all the contact information we've gathered for WestJet. Open Monday - Friday: 7 a.m. to 5:30 p.m. MT. When the airlines were making money, they spent that on dividends, share buybacks, insane executive bonuses rather than saving for a rainy day.

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